FAQ

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We’re available online
Monday-Friday 8AM EST- 5PM EST

Find Us

We are located in Vermont at
90 Technology Drive Brattleboro, VT 05301

Product Questions

Any Product Questions & Concerns:
888-874-4461 Option 1

Wholesale Retailers

Wholesale Questions & Concerns:
800-543-7279 Option 2

Consumers

Order Inquiries or Newchapter.com Questions:
800-543-7279 Option 3

Fax

Send us a fax: 888 488 6620
Monday-Friday, 8AM EST - 5PM EST

Contact Us

We'd love to hear from you.

Have a question, comment, or story you’d like to share? We’re always eager to hear how New Chapter has made a difference in your life, or about how we could be even better—so let us know.

If you are contacting us about a product that you have purchased, please be sure to include the Expiration Date and Lot Number, usually found on the label or bottom of box.

Please be advised that our responses follow Food and Drug Administration regulations. We do not make health claims for our products and are unable to diagnose, treat, or provide information regarding your individual health condition.

By submitting this form you are providing New Chapter, Inc. with personal information and such personal information may indicate or imply data about your past, present, or future health conditions, including your product interests, individual health conditions, treatments, diseases, bodily function, and vital signs and measurements (“Consumer Health Data”). You have read and you agree to the New Chapter Terms and Condition, Privacy Policy, and Consumer Health Data Privacy Policy.